Ultraflex Group

Ultraflex Group timoneria idraulica | fuoribordo | entrobordo | cilindro idraulico | pompa idraulica | nautica Quality and guarantee

Quality and guarantee

MANAGEMENT SYSTEM:

The Ultraflex and Uflex Management Systems are certified in conformity with the UNI EN ISO 9001:2015 and UNI EN ISO 14001:2015 rules and involve all the company resources and processes starting from the design, in order to:

• Define and comply with the customer requirements

• Set up the actions to maintain and improve the quality standards constantly

• Pursue a continuous process improvement to meet the market needs, through research, innovation and developing prducts and processes.

• Maintain and verify conformity with ABYC requirements.

• Pursuing environmental protection, including pollution and continuous improvement aimed at environmental performance

 

Constantly test the products to verify their conformity with the 2013/53 EU and ABYC (American Boat and Yacht Council) requirements.

 

 

 

GUARANTEE CONDITIONS AND EXCLUSIONS:

Ultraflex products are guaranteed against defects in material or workmanship for a period of two years following the date of manufacture. If the Ultraflex products are installed and used on commercial boats the guarantee is limited to one year following the date of manufacture. 

Defective products should be returned freight prepaid to the Ultraflex facility and must be accompanied by an Ultraflex issued Return Goods Authorization number.

Upon receipt, the product will be examined to determine the cause of defect. If the product is determined to have a defect in workmanship or material, it will be repaired or replaced at the Ultraflex discretion.

This guarantee does not cover labor.

This guarantee does not cover products that have been misinstalled or misapplied. Furthermore, it does not cover claims for direct or indirect damage.

We decline liability and exclude guarantee if products are improperly installed, misapplied, or misused.

Our products are not intended to be used in racing applications, therefore this guarantee does not cover our products if they are used for racing purposes.

Power A Mark IITM. The “Power A?Mark II™ - User and Installation Manual” describes activities, operations, technical specifications which must be followed during the installation and/or usage of the product, in order to keep a valid warranty. Descriptions and drawings in that manual are suitable to allow installation and use of the product to skilled persons. In case of doubt and/or for any information, please contact our Technical Service. 

ULTRAFLEX mechanical steering systems components as steering helms, steering cables and steering wheels are all marked CE in compliance with the EEC Directive 2013/53/EU and the rules EN29775 - EN28848. Ultraflex hydraulic steering system components are all marked CE in compliance with the EEC?Directive 2013/53/EU and the rule ISO 10592. The CE Examination on the ULTRAFLEX steering systems has been carried out by an Institute certified by the European Commission.

Ultraflex electronic control components are EMC certificated and CE marked in conformity with CEI EN60945 and UNI-EN ISO 11547 standards.

We kindly remind you that on the boats marked CE it is compulsory to install steering systems with components marked CE (see art. 4 and 5 of Directive 2013/53/EU).

We inform you the ULTRAFLEX guarantee is null and void if some ULTRAFLEX components are installed on a steering system together with products of other brands, with the exception of those brands recognized by ULTRAFLEX.